LEGAL
Privacy Policy
We respect your privacy. This page explains, in plain language, what information we collect when you use our website and services, how we use it, and the choices you have.
Please note: this page provides general information about our privacy practices. If you have any questions about your privacy or your data, contact us at help@boostbc.ca.
Information We Collect
We only collect the information needed to respond to you, provide our services, and keep this website running well. Here is what that includes, in plain language.
Please do not submit passwords, payment card details, or other highly sensitive information through our ordinary contact forms or email. If sensitive access is needed for a project, we will arrange a secure method with you directly.
Contact Forms
When you fill out a contact form, we collect the details you choose to share, such as your name, email address, phone number, business name, and the content of your message.
Consultation Requests
If you request a consultation, we may ask about your business type, current tools, technology challenges, and preferred times to talk, so we can prepare and follow up appropriately.
Email Communication
When you email us, we receive your email address and anything included in your message or attachments. We use this only to reply and support your request.
Normal Website Usage
Like most websites, basic technical information may be collected automatically when you visit, such as browser type, device, pages viewed, and general usage patterns. This helps keep the site secure and working properly.
Privacy Policy
How We Use Your Information
We use the information you share with us only for purposes connected to our consulting and IT support relationship with you, including the following.
Responding to Inquiries
When you contact us, we use your details to answer your questions, understand your needs, and follow up on your request.
Providing Our Services
We use relevant information to deliver the technology consulting and IT support services you have engaged us for.
Improving Our Services
Feedback and service history help us refine how we support your business and make our work more effective over time.
Communicating With You
We may contact you about your requests, scheduled work, or updates related to the services you receive from us.
Maintaining Site Security
Information may be used to help protect our website and the people who use it from misuse, fraud, or unauthorized access.
Meeting Legal Obligations
Where required, we use and retain information to comply with applicable laws, regulations, and lawful requests.
PRIVACY POLICY
Data Sharing, Retention & Security
We do not sell your personal information. We share it only in limited circumstances, such as with trusted service providers who help us operate this website or deliver the services you request, and only to the extent necessary for those purposes. We may also disclose information when required by law.
We keep personal information only for as long as reasonably needed to fulfill the purposes described in this policy, including providing our services, meeting legal or regulatory obligations, resolving disputes, and enforcing our agreements.
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
YOUR PRIVACY
Your rights, choices and policy updates
- Ask us what personal information we hold about you.
- Request that we correct or update information that is wrong.
- Ask us to delete your information where we are not required to keep it.
- Opt out of marketing emails at any time using the unsubscribe link.
- Withdraw consent you previously gave us.
We may update this policy from time to time to reflect changes in our services or the law. When we do, we will post the revised version on this page with a new “last updated” date.
Questions about your privacy?
Email us to make a request or ask a question, or reach out through our contact page.